Our shipments are carefully inspected before leaving our warehouse, but if you are not satisfied with your purchase please follow the instructions below :-

Goods purchased on Excel Combines can be returned for a full refund or exchange provided that you have first notified us within 3 working days of you receiving your goods, items must be returned in a re-sellable condition and a returns Number which can be obtained from our returns mmbhargava@gmail.com

Please note that we cannot refund any cost for postage that you may have paid, unless we have sent you an item incorrectly or the item is deemed to be faulty, you will also be charged a RS 100 admin fee.

Shipping charges will not be refunded and customers are required to pay for the shipping costs to return the goods to the applicable return address indicated on the Return Policy.

Please follow these simple steps when returning an item

E-mail to :support@excelcombine.com Your mail must have the following
1) Your full Name
2) Full address with phone no
3) full detailed reason for your return

Once we have received these detailed we will then issue a Returns number which must be written on your Customer care form which arrived with your item
Wrap the item securely with your completed customer care form
Then Ship the item to the following address:

Head Office
Excel Combines (MeritVCO)
RH-IV, A/12, Sector 9 North
C.B.D, Navi Mumbai,
400614 India
Tele : 91 (22) 27573011, 27572352, 27573724

Refunds will be done in the following case:
1. Genuine sizing issues, only for unused garments. Thus please review our size     guides carefully before making your purchase.
2. Genuine quality issues
3. Packages lost in transit
4. In case excel combines discovers any mispricing in its online catalogue and     the price charged to you is higher than the actual price.
5. In case excel combines discovers that a wrong item has been shipped to     you.
6. In case the customer is not happy with the purchase and has returned the     item/items to the address mentioned above. In such case filled return form     should be included in the return shipment.

No refunds will be given in the following cases:
1. Incorrect or outdated delivery address
2. Incorrect address format including any form of a PO Box address
3. After 3 failed delivery attempts by Courer company
4. Package refused by recipient
5. Products returned in a used or damaged condition.

* Note: All the refund will only be made after we have received the returned shipment except if the package has been lost in transit.